Privacy Policy

Effective Date: September 20, 2026

This Privacy Policy describes how Plieger B.V. (“Plieger”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit our website, browse our products, contact us, or make a purchase.

By using our website or purchasing our products, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you use our website or interact with our services:

Contact details, such as your name, email address, telephone number, and shipping or billing address.
Order information, including the products you purchase, order history, delivery details, and payment information processed securely by our payment service providers.
Account information, such as login credentials, account details, and saved preferences, where an account is available.
Browsing information, including pages viewed, products viewed, items added to your shopping cart or wishlist, and general interactions with our website.
Customer support information, including information you provide when contacting us through email, live chat, telephone, or other customer-service channels.
Technical information, such as IP address, browser type, device information, and information about how you interact with our website.

We may also use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve our services, and, where applicable, provide relevant marketing.

How We Use Your Information

We may use your personal information for the following purposes:

To process, confirm, and fulfill your orders.
To arrange payment and delivery of purchased products.
To communicate with you regarding your orders, deliveries, account, or customer-service requests.
To provide customer support and respond to your questions or requests.
To maintain, operate, secure, and improve our website.
To understand how customers use our website and improve the shopping experience.
To personalize website content and product recommendations where appropriate.
To send marketing communications where you have provided the necessary consent or where otherwise permitted by applicable law.
To detect, prevent, and address fraud, security issues, misuse, or other unlawful activity.
To comply with applicable legal, accounting, tax, and regulatory obligations.

We process personal data only where we have an appropriate legal basis under applicable data-protection law, including the EU General Data Protection Regulation (GDPR).

How We Share Information

We do not sell or rent your personal information.

We may share relevant personal information with trusted service providers where necessary to operate our business and provide our services. These may include:

Payment service providers.
Delivery and shipping companies.
Website hosting and technical service providers.
Customer-support and communication providers.
Analytics and website-service providers.
Professional advisers or authorities where disclosure is legally required.

These parties may only process personal information as necessary for the relevant service or as otherwise permitted or required by law.

We may also disclose information where necessary to comply with legal obligations, enforce our agreements, protect our rights or property, or protect the safety of our customers, users, or others.

Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take appropriate measures to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Under applicable data-protection law, including the GDPR, you may have rights concerning your personal information.

Depending on the circumstances, these rights may include:

The right to request access to the personal information we hold about you.
The right to request correction of inaccurate or incomplete personal information.
The right to request deletion of your personal information where legally applicable.
The right to request restriction of processing in certain circumstances.
The right to object to certain processing of your personal information.
The right to withdraw consent where processing is based on consent.
The right to receive certain personal information in a structured, commonly used, and machine-readable format where the right to data portability applies.
The right to lodge a complaint with a competent data-protection supervisory authority.

You may also unsubscribe from marketing communications at any time by using the unsubscribe option included in the relevant communication or by contacting us directly.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, and improve your experience.

Some cookies may be necessary for the website to function correctly, while others may be used for analytics, personalization, or marketing purposes.

Where consent is required, we will request your consent before placing or using the relevant non-essential cookies. You can also manage certain cookie preferences through your browser or the cookie controls provided on our website.

For more information about how we use cookies, please refer to our Cookie Policy.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, and meeting legal, accounting, tax, or other regulatory requirements.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

International Transfers

Your personal information may be processed by service providers located in countries outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law and that appropriate safeguards are in place where required.

Children's Privacy

Our website and services are not intended to knowingly collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you can contact us using the details below.

Get In Touch

Legal Business Name: Plieger B.V.
Business Name: Plieger
VAT Number: NL002074709B01
Website: Plieger.store
Email: info@plieger.store
Phone: +31 26 327 2900
Business Address: De Overmaat 60, 6831 AJ Arnhem, Netherlands
Customer Support: Available 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Time (CET/CEST)