Payment Policy


Effective Date: September 20, 2026

At Plieger, we believe every purchase should come with clear and transparent payment terms. This Payment Policy explains the payment methods we accept, how payments are processed and verified, how pricing and applicable taxes are presented, and how refunds are handled.

Please review this policy before completing your purchase.

Payment Methods We Accept

We currently accept the following payment methods for purchases made through our website:

  • Credit Cards

  • Debit Cards

  • PayPal

  • Google Pay

  • Buy with Shop

  • Afterpay

Only payment methods actively displayed and available at checkout can be used to complete an order.

Payment-method availability may depend on the order, customer eligibility, device, browser, location, and requirements of the relevant payment provider.

If your preferred payment method is not displayed at checkout, it may not currently be available for that purchase.

Authorizing Your Payment

When you place an order with Plieger, you authorize the applicable payment provider to process the amount shown at checkout for your purchase.

The total amount may include:

  • Product price.

  • Applicable taxes.

  • Any applicable delivery charges.

  • Any other charges clearly disclosed before you complete your purchase.

An order is not considered fully confirmed until the payment has been successfully authorized and the order has been accepted by Plieger.

Payment authorization may include security, verification, and fraud-prevention checks performed by Plieger or the relevant payment provider.

Pricing and Currency

Prices displayed on our website are shown in Euros (EUR) unless otherwise stated.

Before completing your purchase, you will be able to review the applicable order total, including the product price, applicable taxes, and any applicable charges.

For standard shipping within the Netherlands, Plieger offers:

Free Shipping — €0.00

We recommend reviewing your order information carefully before completing payment, including your billing details, delivery address, selected products, and payment method.

Payment Processing

Payments are processed through the applicable third-party payment providers.

Depending on the payment method selected, you may be redirected to the payment provider's website or payment environment to complete or authorize the transaction.

The payment provider may have its own terms, privacy policy, eligibility requirements, and processing procedures.

Credit and Debit Card Payments

If you choose to pay by Credit Card or Debit Card, your payment will be processed through the applicable payment processor available at checkout.

You may be required to provide or confirm payment details and complete additional authentication or verification required by your card issuer or payment provider.

Your card issuer or payment provider may apply its own security checks, authorization procedures, and applicable terms.

Plieger does not intentionally store full card payment credentials that are processed directly by the applicable payment provider.

PayPal Payments

If you choose PayPal at checkout, the payment is processed through PayPal.

You may be required to sign in to your PayPal account or complete any verification required by PayPal to authorize the transaction.

PayPal may apply its own terms, policies, security checks, and payment-processing requirements.

Google Pay Payments

If you choose Google Pay at checkout, your payment is processed through Google Pay and the applicable payment processor.

Google Pay availability may depend on your device, browser, account, location, and payment method.

You may be required to authenticate the transaction using the security method available on your device or through your Google account.

Google and the applicable payment provider may apply their own terms, security requirements, and processing procedures.

Buy with Shop Payments

If you choose Buy with Shop at checkout, the payment and checkout experience may be processed through Shop and the applicable payment provider.

Availability may depend on your device, account, location, eligibility, and the payment options supported at checkout.

Shop or the applicable payment provider may apply its own authentication, security checks, terms, and payment-processing procedures.

Afterpay Payments

If you choose Afterpay at checkout, your payment arrangement is processed through Afterpay in accordance with its applicable terms and eligibility requirements.

Afterpay may perform its own authorization and verification checks.

Any payment schedule or installment information presented by Afterpay is subject to Afterpay's applicable terms.

Plieger does not control or determine Afterpay's independent eligibility or approval decisions.

Keeping Your Payment Secure

We use established third-party payment providers to process payments and help protect payment information during checkout.

Plieger does not request or intentionally store full payment credentials that are processed directly by the applicable payment provider.

Reasonable technical and organizational measures are used to help protect transactions and customer information.

However, no electronic payment system or method of internet transmission can be guaranteed to be completely secure.

Reviewing and Verifying Orders

For security and fraud-prevention purposes, some orders may require additional review before they are processed or dispatched.

This review may include checking:

  • Payment authorization.

  • Billing information.

  • Delivery information.

  • Order details.

  • Other information reasonably necessary to verify the transaction.

If we are unable to verify an order or payment successfully, the order may be delayed while additional information is requested or, where appropriate, cancelled.

If additional verification is required, we may contact you using the contact information provided with your order.

When a Payment Does Not Go Through

If a payment attempt is declined, unsuccessful, or cannot be authorized, we may not be able to process or dispatch the order until successful payment has been received.

Payment failures can occur for various reasons, including:

  • Payment-provider restrictions.

  • Incorrect payment information.

  • Account restrictions.

  • Insufficient available funds.

  • Security or fraud-prevention checks.

  • Temporary technical issues.

  • Other restrictions imposed by the payment provider.

If your payment fails, you may contact the relevant payment provider or try another payment method available at checkout.

Taxes and Other Charges

Applicable taxes are calculated and presented in accordance with the applicable tax rules.

Where applicable, taxes will be included in the order total shown before you complete your purchase.

The final amount payable will be displayed at checkout before you submit your order.

For standard delivery within the Netherlands, Plieger currently offers:

Shipping Cost: €0.00 — Free Shipping

Any other applicable charge will be disclosed before the order is completed.

How Refunds Work

Where a refund is approved, it will generally be issued through the same payment method used for the original purchase, subject to the applicable payment provider's procedures.

For example, a payment made through PayPal will generally be refunded through PayPal, while a payment made by card, Google Pay, Buy with Shop, or processed through Afterpay will generally be handled through the applicable payment provider or payment arrangement.

For information about when a refund is available and the conditions that apply, please refer to our Return & Refund Policy.

Once Plieger has processed an approved refund, the time required for the funds to appear in your account may depend on the relevant payment provider or card issuer.

Payment Holds and Suspicious Activity

For security purposes, we may review, delay, or place a temporary hold on an order where a payment or transaction raises reasonable security or fraud-prevention concerns.

Depending on the circumstances, we may:

  • Request additional information.

  • Contact the customer for verification.

  • Delay processing while the transaction is reviewed.

  • Cancel the order where payment or transaction verification cannot be completed.

These measures are intended to help protect customers and Plieger from unauthorized or fraudulent transactions.

Currency Conversion

Our website prices are displayed in Euros (EUR).

If your card, PayPal account, Google Pay account, Shop account, financial account, or other payment arrangement uses a different currency, the relevant payment provider or financial institution may apply its own currency conversion rate or fees.

Any such conversion or additional charges imposed by the payment provider or financial institution are subject to that provider's applicable terms and policies.

Payment Disputes and Chargebacks

If you believe that a payment has been charged incorrectly or that there is an issue with your order payment, we encourage you to contact Plieger first so that we can review the matter and assist you.

You can contact us at:

info@plieger.store

We will review genuine billing or payment concerns and work with you toward an appropriate resolution.

Your statutory consumer rights remain unaffected by this section.

Order Confirmation

After successfully placing an order, you may receive an order confirmation containing relevant information about your purchase.

Depending on the payment method and transaction status, an order may remain subject to payment authorization or verification before it is processed for dispatch.

If payment cannot be successfully completed or verified, we may contact you regarding the order.

Contact Us

If you have any questions about payments, billing, payment methods, refunds, or this Payment Policy, please contact us.

Legal Business Name: Plieger B.V.
Business Name: Plieger
VAT Number: NL002074709B01
Website: Plieger.store
Email: info@plieger.store
Phone: +31 26 327 2900
Business Address: De Overmaat 60, 6831 AJ Arnhem, Netherlands
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Chat Support: Available 24/7
Time Zone: Central European Time / Central European Summer Time (CET/CEST)

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